Privacy policy & personal data processing

1. General Provisions

This Privacy Policy for the processing of personal data establishes the procedure for processing personal data and measures to ensure the security of personal data undertaken by Silvana Cosmetic LLC (hereinafter referred to as the "Operator").

1.1. The Operator's primary goal and condition for carrying out its activities is to respect the rights and freedoms of individuals and citizens when processing their personal data, including the protection of the rights to privacy, personal, and family secrets.

1.2. This Operator Policy regarding the processing of personal data (hereinafter referred to as the "Policy") applies to all information that the Operator may obtain about visitors to the website https://silvanaparfum.com.

2. Basic Concepts Used in the Policy

2.1. Automated processing of personal data – processing of personal data using computer technology.

2.2. Blocking of personal data – temporary suspension of personal data processing (except where processing is necessary to clarify personal data).

2.3. Website – a collection of graphic and informational materials, as well as computer software and databases, ensuring their availability on the internet at the network address https://silvanaparfum.com.

2.4. Personal data information system – a set of personal data contained in databases and the information technologies and technical means ensuring their processing.

2.5. Depersonalization of personal data – actions that make it impossible to determine the ownership of personal data to a specific User or other personal data subject without the use of additional information.

2.6. Processing of personal data – any action (operation) or set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

2.7. Operator – a state body, municipal body, legal entity or individual, independently or jointly with others, organizing and/or carrying out the processing of personal data, as well as determining the purposes of processing, the composition of personal data to be processed, and the actions (operations) performed with personal data.

2.8. Personal data – any information relating directly or indirectly to a specific or identifiable User of the website https://silvanaparfum.com.

2.9. Personal data permitted for distribution by the personal data subject – personal data to which an unlimited circle of persons has been granted access by the personal data subject by giving consent to the processing of personal data permitted for distribution by the personal data subject in the manner provided for by the Personal Data Law (hereinafter referred to as "personal data permitted for distribution").

2.10. User – any visitor to the website https://silvanaparfum.com.

2.11. Provision of personal data – actions aimed at disclosing personal data to a specific person or a specific group of persons.

2.12. Distribution of personal data – any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or making personal data available to an unlimited circle of persons, including publicly disclosing personal data in the media, posting them in information and telecommunications networks, or providing access to personal data in any other way.

2.13. Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to a foreign state authority, a foreign individual, or a foreign legal entity.

2.14. Destruction of personal data – any actions that result in the permanent destruction of personal data without the possibility of further recovery of the content of personal data in the personal data information system and/or the destruction of physical media containing personal data.

3. Basic Rights and Obligations of the Operator

3.1. The Operator has the right to:

— Receive accurate information and/or documents containing personal data from the personal data subject;

— In the event that the personal data subject withdraws consent to the processing of personal data, or submits a request to terminate the processing of personal data, the Operator has the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in the Personal Data Law;

— Independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations provided for by the Personal Data Law and the regulatory legal acts adopted pursuant to it, unless otherwise provided by the Personal Data Law or other federal laws.

3.2. The Operator is obliged to:

— Provide the personal data subject, upon their request, with information regarding the processing of their personal data;

— Organize the processing of personal data in accordance with the procedure established by the current legislation of the Russian Federation;

— Respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Personal Data Law;

— Notify the authorized body for the protection of the rights of personal data subjects, upon request from that body, of the necessary information within 10 days of receiving such request;

— Publish or otherwise provide unrestricted access to this Policy regarding the processing of personal data;

— Adopt legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, provision, distribution of personal data, as well as from other unlawful actions concerning personal data;

— Cease the transfer (distribution, provision, access) of personal data, stop processing, and destroy personal data in the manner and cases provided for by the Personal Data Law;

— Perform other duties provided for by the Personal Data Law.

4. Basic Rights and Obligations of Personal Data Subjects

4.1. Personal data subjects have the right to:

— Receive information concerning the processing of their personal data, except in cases provided for by federal laws. Information is provided to the personal data subject by the Operator in an accessible form and shall not contain personal data relating to other personal data subjects, unless there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it is established by the Personal Data Law;

— Request that the Operator clarify, block, or destroy their personal data if the personal data is incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated purpose of processing, as well as take legally prescribed measures to protect their rights;

— Impose a condition of prior consent when processing personal data for the purpose of marketing goods, works, and services;

— Withdraw consent to the processing of personal data, as well as submit a request to cease the processing of personal data;

— Appeal to the authorized body for the protection of the rights of personal data subjects or in court against unlawful actions or inaction of the Operator in processing their personal data;

— Exercise other rights provided for by the legislation of the Russian Federation.

4.2. Personal data subjects are obliged to:

— Provide the Operator with accurate data about themselves;

— Inform the Operator of the clarification (updating, changing) of their personal data.

4.3. Persons who provide the Operator with false information about themselves or information about another personal data subject without the latter's consent shall be liable in accordance with the legislation of the Russian Federation.

5. Principles of Personal Data Processing

5.1. The processing of personal data is carried out on a lawful and fair basis.

5.2. The processing of personal data is limited to the achievement of specific, predetermined, and lawful purposes. Processing of personal data that is incompatible with the purposes of collecting personal data is not permitted.

5.3. The merging of databases containing personal data processed for mutually incompatible purposes is not permitted.

5.4. Only personal data that meets the purposes of its processing is subject to processing.

5.5. The content and scope of the processed personal data correspond to the stated purposes of processing. Redundancy of the processed personal data relative to the stated purposes of their processing is not permitted.

5.6. When processing personal data, the accuracy of the personal data, its sufficiency, and, where necessary, its relevance to the purposes of processing personal data is ensured. The Operator takes necessary measures and/or ensures that they are taken to remove or clarify incomplete or inaccurate data.

5.7. The storage of personal data is carried out in a form that allows identifying the personal data subject no longer than required by the purposes of processing personal data, unless the storage period for personal data is established by federal law or a contract to which the personal data subject is a party, beneficiary, or guarantor. Processed personal data is destroyed or depersonalized upon achieving the processing purposes or in the event of the loss of the need to achieve these purposes, unless otherwise provided for by federal law.

6. Purposes of Personal Data Processing

Purpose of Processing: Informing the User by sending electronic emails


Personal Data:

  • Name
  • Phone numbers
  • Email address

Legal Basis:

  • Founding (constituent) documents of the Operator
  • Contracts concluded between the Operator and the personal data subject

Types of Processing of Personal Data:

  • Collection, recording, systematization, accumulation, storage, destruction, and depersonalization of personal data
  • Sending informational emails to the email address

7. Conditions for Processing Personal Data

7.1. The processing of personal data is carried out with the consent of the personal data subject to the processing of their personal data.

7.2. The processing of personal data is necessary to achieve the purposes provided for by an international treaty of the Russian Federation or by law, or to carry out the functions, powers, and duties assigned by Russian legislation to the Operator.

7.3. The processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another body or official, subject to execution in accordance with Russian legislation on enforcement proceedings.

7.4. The processing of personal data is necessary for the performance of a contract to which the personal data subject is a party, beneficiary, or guarantor, as well as for concluding a contract at the initiative of the personal data subject or a contract under which the personal data subject will be the beneficiary or guarantor.

7.5. The processing of personal data is necessary to exercise the rights and legitimate interests of the Operator or third parties, or to achieve socially significant goals, provided that the rights and freedoms of the personal data subject are not violated.

7.6. Processing is carried out of personal data to which access by an unlimited circle of persons is granted by the personal data subject or at their request (hereinafter referred to as "publicly available personal data").

7.7. Processing is carried out of personal data subject to publication or mandatory disclosure in accordance with federal law.

8. Procedure for Collection, Storage, Transfer, and Other Types of Processing of Personal Data

The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

8.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized access to personal data.

8.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or in the event that the personal data subject has given consent to the Operator to transfer data to a third party to fulfill obligations under a civil law contract.

8.3. If inaccuracies in the personal data are identified, the User may update them independently by sending a notification to the Operator's email address info@silvanakozmetik.com marked "Personal Data Update".

8.4. The period for processing personal data is determined by achieving the purposes for which the personal data was collected, unless a different period is provided for by contract or current legislation.

The User may withdraw their consent to the processing of personal data at any time by sending a notification to the Operator via email at info@silvanakozmetik.com marked "Withdrawal of Consent to Process Personal Data".

8.5. All information collected by third-party services, including payment systems, communication means, and other service providers, is stored and processed by these parties (Operators) in accordance with their User Agreements and Privacy Policies. The personal data subject should review these documents. The Operator is not liable for the actions of third parties, including the service providers mentioned in this section.

8.6. Prohibitions established by the personal data subject on the transfer (except granting access), as well as on the processing or conditions for the processing (except obtaining access) of personal data permitted for distribution, do not apply in cases of processing personal data for state, public, or other public interests defined by Russian legislation.

8.7. When processing personal data, the Operator ensures the confidentiality of personal data.

8.8. The Operator stores personal data in a form that makes it possible to identify the personal data subject for no longer than is required by the purposes of processing the personal data, unless the storage period for personal data is established by federal law or a contract to which the personal data subject is a party, beneficiary, or guarantor.

8.9. The conditions for terminating the processing of personal data may be: achieving the purposes of processing personal data, the expiration of the personal data subject's consent, withdrawal of consent by the personal data subject or a request to terminate processing, as well as the detection of unlawful processing of personal data.

9. List of Actions Performed by the Operator with Obtained Personal Data

9.1. The Operator carries out the collection, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

9.2. The Operator carries out automated processing of personal data with or without the receipt and/or transmission of the obtained information over information and telecommunications networks.

10. Cross-Border Transfer of Personal Data

10.1. Before commencing activities related to the cross-border transfer of personal data, the Operator is obliged to notify the authorized body for the protection of the rights of personal data subjects of its intention to carry out the cross-border transfer of personal data (such notification is sent separately from the notification of intent to process personal data).

10.2. Before submitting the aforementioned notification, the Operator is obliged to obtain relevant information from the foreign state authorities, foreign individuals, and foreign legal entities to which the cross-border transfer of personal data is planned.

11. Confidentiality of Personal Data

The Operator and other persons who have obtained access to personal data are obliged not to disclose personal data to third parties or distribute personal data without the consent of the personal data subject, unless otherwise provided for by federal law.

12. Final Provisions

12.1. The User may obtain any clarification regarding issues related to the processing of their personal data by contacting the Operator via email at info@silvanakozmetik.com.

12.2. Any changes to the Operator's personal data processing policy will be reflected in this document. The Policy is valid indefinitely until replaced by a new version.

12.3. The current version of the Policy is freely available on the Internet at https://silvanaparfum.com/pages/privacy-policy-personal-data-processing/

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